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Thanks again for taking time to learn more about us. We always appreciate any feedback on how to make your online shopping experience with us more rewarding. If you have any questions about any listings or our policies please email ronlinesales@windstream.net .


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Condition of Items listed

Any condition statement is given as a customer courtesy; it is only an opinion and should not be treated as a statement of fact. ROS shall have no responsibility for any error or omission. The absence of a condition statement does not imply that the item is in perfect condition or completely free from wear and tear, imperfections or the effects of aging. All items are sold "as is". Please be sure to call email for more information on an item before you bid.



CLICK HERE to contact us with any questions


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ROS Trading Auction Policy

We strive for 100% satisfaction, so if you have any questions, please contact us immediately. Your bid is a legally binding contract, and when you bid on this item, you are agreeing to the terms & conditions shown here.


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Seller Payment Instructions.

ROS requires payment for all items within ten (10) business days of successful auction or 'buy it now' purchase. We accept PayPal, bank checks, and money orders.

7.5% Sales tax applies to all applicable shipments to North Carolina.


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Shipping Policy

Small Package - Upon successful receipt of payment, most items will usually ship within one (1) business day. We are sorry, but we cannot ship to a buyer’s UPS/Fedex/DHL account number. We also cannot ship to APO or PO Box addresses. Our preferred carrier is USPS but will use UPS or FEDEX if the need arises.

The shipping costs already include a small handling fee to cover our careful packaging of your purchase. If special handling is required due to especially fragile items, or crating for larger items, a specific handling fee will be included in the shipping cost.



Freight - If your purchase requires crating and freight arrangements, then shipment will be coordinated with the chosen carrier, customer requirements, and ROS’s shipping schedules. Any courier deliveries will be curbside only.

We will combine shipping from multiple auctions, where possible. Please email ronlinesales@windstream.net with your intention to make additional purchases. Combined purchases must be purchased and paid for within the ten (10) day of the first purchase.


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Insurance

Shipping Insurance is also available as an option for items under $500. Insurance for items over $500 is included in the shipping costs. Shipping insurance is for total damage or loss of an item, and does not cover scratches, or minor dings.


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Local Item Pickup

We do not offer local Item Pickup at this time.


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Return Policy

ROS has a 7 day money-back guarantee. If the purchased item is not in the condition described, you may return it for a full refund, less the shipping costs - unless the item is described as 'as-is'. Any discrepancies or defects must be reported to us within 7 days of receipt of the item. Any item being returned must be in its original packaging and an RMA (Return Material Authorization) number must be obtained from us. No refund requests will be processed without an RMA number. Return postage will be the responsibility of the buyer.

Returned Items that are in acceptable condition, may be charged a 20% restock fee.


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Damaged shipments

Please inspect all packages upon receipt for any damage that may occur during transit. If there has been any damage, please make note on delivery receipt and have it acknowledged by the delivery driver. This will make it easier to process a freight claim, if necessary.


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Privacy Policy

We guarantee your complete privacy regarding all transactions. None of your information will be given, sold, or rented to any third party
Last Updated: 24 Aug 2008 18:47:47 PDT home  |  about  |  terms  |  contact
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